Terms of service

Last updated: July 19, 2026

Overview

This website is operated by Paw terys. By visiting pawterys.com or purchasing from us, you agree to these Terms of Service and the policies linked on this website. If you do not agree, do not use the website or place an order.

Store information

Paw terys sells pet feeding products to customers in the United States. The business address is Room C05, Flat A, 2/F, Tontex Industrial Building, 2-4 Sheung Hei Street, San Po Kong, Kowloon, Hong Kong. Customer support is available at vinc2nt94@gmail.com and +852 5163 1391.

Products and information

We aim to describe and display products accurately. Colors and appearance can vary slightly because of lighting, screen settings, and normal ceramic production variation. Product availability, descriptions, and prices can change without notice. We do not claim affiliation with any third-party brand unless expressly stated.

Orders, prices, and payment

Prices are shown in U.S. dollars unless otherwise stated. Shipping charges and applicable taxes are displayed before payment. Submitting an order does not guarantee acceptance. We may decline or cancel an order for reasons including suspected fraud, inaccurate information, pricing error, product unavailability, or inability to deliver to the address provided. If we cancel a paid order, we will refund the amount collected for the cancelled portion.

Customers must provide current, complete, and accurate billing, contact, and delivery information and must be authorized to use the selected payment method.

Shipping and returns

Our Shipping Policy and Refund Policy form part of these Terms. Review them before ordering. Delivery estimates are not guarantees. Returns are accepted only under the conditions stated in the Refund Policy.

Acceptable use

You may not use the website or its content for unlawful, fraudulent, abusive, infringing, or harmful activity; interfere with the website's security or operation; introduce malicious code; collect other users' information without authorization; or attempt unauthorized access to any system.

Intellectual property

The website design, text, graphics, photographs, logos, and other content owned by Paw terys are protected by applicable intellectual property laws. No rights are transferred except the limited right to use the website for personal shopping.

Third-party services

The store is hosted by Shopify and can use third-party payment, analytics, advertising, shipping, and support providers. Third-party services can be governed by their own terms and privacy notices.

Disclaimer and limitation of liability

To the maximum extent permitted by law, the website and services are provided without warranties beyond those expressly stated. Paw terys is not liable for indirect, incidental, special, or consequential loss arising from use of the website or products. Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded.

Indemnification

To the extent permitted by law, you agree to indemnify Paw terys against claims and reasonable costs arising from your unlawful use of the website, breach of these Terms, or violation of another person's rights.

Severability and changes

If any provision is unenforceable, the remaining provisions remain effective. We may update these Terms by posting a revised version and date on this page. Changes apply prospectively unless applicable law requires otherwise.

Governing law

These Terms are governed by the laws of Hong Kong, without limiting any mandatory consumer rights that apply in the customer's place of residence.

Contact

Questions about these Terms can be sent to vinc2nt94@gmail.com.